This Privacy Policy explains how Focus Frame Studio handles personal data when you use our website, contact us, or engage us for product photography services. It applies to inquiries, bookings, studio production, file delivery, and related communications.
We process personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate drop-off or courier intake, manage bookings, approve shot lists, carry out photography production, provide proof galleries, edit and deliver files, process payments, maintain records, operate the website, and meet legal or administrative obligations.
We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational partners that help us run the website and deliver services. Where third parties process data on our behalf, they are expected to handle it for the agreed purpose and under appropriate confidentiality and security obligations.
We may share personal data where disclosure is necessary to comply with legal obligations, enforce agreements, protect our rights, respond to lawful requests, or address security and fraud concerns. We may also disclose information when needed to establish, exercise, or defend legal claims.
Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer required. Some requests may be limited by contractual, legal, or operational needs tied to the photography project.
To make a rights request, use the contact details in this policy and describe the data or project involved. We will review the request and respond within a reasonable period, taking into account any legal exceptions and the information needed to confirm the request.
Personal data is retained for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, accounting, or operational obligations. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may collect identification and contact details, project information such as product counts, shot lists, reference materials, delivery instructions, payment-related records, communication content, and technical data such as device and usage information. Where relevant, we also process image files and related production notes needed to complete the requested photography service.
We receive data when you submit a contact form, send an email, arrange a planning call, share product details or reference images, approve a shot list, make payment, or communicate with us during production and file delivery. Some technical information is collected automatically when you use the website.
The website may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics or performance cookies to understand how the site is used. These cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or session continuity.
